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📦 Shipping Policy – TOGOUON Enterprises Inc.
At TOGOUON, we prepare and pack every order with care—because your wellness journey deserves the best from the moment it leaves our hands.
🕐 Processing Time
All orders are lovingly prepared within 1–3 business days. You'll receive a confirmation email as soon as your package is on its way.
🚚 Shipping Rates & Delivery
Shipping costs and estimated delivery times are automatically calculated at checkout. Choose between standard or expedited shipping to suit your needs.
🌍 International Shipping
Yes, we ship worldwide! International customers are responsible for any customs fees or import duties required by their country.
💱 Duties & Import Taxes
To simplify the international delivery process, estimated duties and taxes may be calculated at checkout. We partner with Avalara, a trusted global tax service, to ensure transparent pricing and fewer surprises at the border. These fees apply only to international orders and are not charged for deliveries within Canada.
🔍 Order Tracking
Once shipped, you’ll receive a tracking number via email to follow your package every step of the way—right to your door.
🛡️ Lost or Damaged Packages
We’re here for you. If your package arrives damaged or goes missing, please contact us within 7 days of delivery. We’ll work quickly to make it right.